Liquid Web Vs Hostinger: Cost, Support, and SLAs Compared

Considering Liquid Web vs. Hostinger for VPS?

Are you thinking about Liquid Web vs. Hostinger for your VPS needs? Make sure you know going in about the sacrifices you’ll have to make along the way. Sacrifices like no chat support, no performance optimization, and no management of your server stack without incurring additional fees. Add in a 99.9% uptime SLA, and you’re looking at the potential of almost ten hours of allowable downtime each year.

What happens if your website is offline when you get that big press mention or run that important flash sale? A great host is about more than just cost, it’s also about value, and that means having support and service that help your business reach its goals when it comes to your digital strategy.

We recognize that there is a time and a place for self-described “cheap” hosting. But when it comes to your mission-critical sites and applications, cutting costs is never a good idea. Missing out on important features and sacrificing uptime almost always ends up costing more than what you saved financially on the front end. Don’t be swayed by low prices. Take the time to understand exactly what is included — and what you’ll be left to handle on your own: automatic backups, full stack management, easy-to-access support ready to lend a hand on your infrastructure. That’s exactly what you deserve and exactly what your organization requires.

Nobody Includes More Than Liquid Web

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 67 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:

“We’ve been with Liquid Web for 12 years. They have provided consistently high quality service. Our VPS is fast with almost zero downtime. Most important is the service they provide. They are very responsive and are more than willing to go the extra mile to help.”

— Thomas Slater

“Reliable well-featured hosting with stellar customer support. Can you find cheaper hosting? Sure, if you want to sacrifice features, performance, and most important is support. I have been with LiquidWeb for over a decade and 20 plus years in the industry and they are the best in my opinion.”

— Rob Fong

Backed By The Most Helpful Humans in Hosting™
and the Best Guarantees in the Industry

You can go anywhere for web infrastructure. But Small and Medium-sized Businesses (SMBs) the world over choose Liquid Web when they want more than just servers and switches. Combining more than two decades of experience and wide-ranging expertise, our skilled team of support technicians, engineers, and innovators make Liquid Web the leading hosting provider anywhere. When it’s time to take their digital strategy to the next level, more SMBs trust the Most Helpful Humans in Hosting…they trust Liquid Web.

24/7 Support from The Most Helpful Humans in Hosting™ 
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.

59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.

59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.

100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.

100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.