Liquid Web vs InterServer [Support, Performance, and Uptime Guarantees]

Considering Web Hosting from InterServer? 

When it comes to choosing a hosting provider, you absolutely must consider the full picture. What picture is that? The one that includes support, server management, and performance optimization, in addition to the raw infrastructure you are paying for. A picture that includes uptime SLAs and downtime remedies. Your hosting choice shouldn’t be only about technology, but also the care and promise that stands behind your purchase. Taken in total, choosing a hosting partner based solely on price means coming up short when you need to be at your best.

Choosing Liquid Web means full server management is included, not available at an additional fee. Choosing Liquid Web means an industry-leading 100% Network & Power Uptime guarantee, and 100% remedy for any incurred downtime. Additionally, your infrastructure is monitored at all times, and optimized for performance by more than 300 of the most experienced support technicians, system administrators, and server engineers on Earth.

In contrast, InterServer requires a minimum monthly spend for full stack management and support. And when it comes to uptime and uptime SLA, InterServer allows for almost ten hours a month of downtime before offering any remedy. Can your business really afford to cut corners when it comes to your most important digital assets?

Take a look at the whole picture and see how InterServer stacks up to Liquid Web. From service and support, to our industry best SLAs for network and power uptime, the contrast is clear.

Nobody Includes More Than Liquid Web

Every Fully Managed server at Liquid Web is engineered for peace of mind, with a full suite of performance, reliability, and security solutions included at no extra charge.

The World’s Most-Loved Hosting Company

Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS®) of 67 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:

“I am writing to say how FANTASTIC the service is that I have received from Liquid Web since transferring over from Easyspace. Not only was the sales process well above standard (usually is with any company, as they want your business), but the Support Service is EXCEPTIONAL. All of the team, and I have contacted them many times, have been highly efficient, friendly and above all, not treated me like an imbecile when I have asked a technical question.”

— Kevin Daniels

“Thanks for the amazing support I have always gotten since day 1, And it’s been 5 years”

— Raza Khan

Backed By The Most Helpful Humans in Hosting™ and the Best Guarantees in the Industry

Whether you are a small business just getting started, or a firmly-established enterprise, your next web project is of critical importance. At Liquid Web, we recognize that every digital investment and web project is a big deal. The right hosting partner can help propel your business to new heights, just as the wrong hosting provider can leave you stuck in mud. With the Most Helpful Humans in Hosting, you can count on Liquid Web to be the partner you need as your business grows.

24/7 Support from The Most Helpful Humans in Hosting™
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.

59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.

59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.

100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.

100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.